When you connect to a data source through Klipfolio's Web Accessible Resource connector, you may encounter an error message. To help find a solution to the problem, refer to this list of error codes and responses.
|Error Message||Possible Reason|
|Oops! We encountered an unexpected error. Try again or contact support.||You made a spelling mistake in the URL.|
You may have used an invalid API query in the URL field. There are two scenarios where you may encounter 404 error messages:
- When connecting to your data source.
- When you're reconfiguring or refreshing your data source.
Check the API reference documentation associated with the service to which you want to connect.
There is an issue in the Query Parameters section. For example, you may have entered the wrong Application Key. Double check the Name, Value and Type and try again.
There is an issue in the Authentication section. For example, you entered the wrong Username and Password. Check your account details.