You may experience difficulty adding Facebook Klips to your dashboard. This could happen, for example, because you have dashes in your Facebook page name or because you are trying to add a Facebook Klip from a personal account rather than a company page. At the moment, the Klip Gallery only retrieves data from company pages.
If you are having trouble with your Facebook page name when adding your Klip, use your Facebook company page ID instead. To retrieve your Facebook Page ID, follow the steps below.
Retrieving your Facebook Page ID
|In Klipfolio, your company Facebook Page Name may not work. Let's get the Facebook Page ID instead and enter it into the text field.|
|Navigate to your facebook company page and select About.|
|Select Page Info.|
|Scroll to the bottom of the page. At Facebook Page ID, copy the number.|
In Klipfolio, in the Facebook Page Name text field, paste your Facebook Page ID.
Click Add Klip.
Return to Klip Gallery: Facebook
Learn how to build your own Klips: