Viewing data source failures and refresh history for an account

What's in this article?

  • Learn how to quickly retrieve a list of data sources that have failed to refresh.
  • Learn how to view data source refresh information for an account.

Viewing a list of failed data sources

You can quickly generate a list of data sources that have failed to refresh in your account, and then queue them to be refreshed.

  1. Click the Library link located at the top right of the Klipfolio Dashboard screen.
  2. Navigate to the Data Sources tab.
  3. At the Show field located at the top right of the Data Sources page, select Failed Data Sources from the Drop_Down menu.
  4. All the data sources that have failed to refresh in your account are listed with the Last Refresh date

  5. Optional: Use the Queue for Refresh button to refresh one or more data sources.

Viewing data source refresh information

For an overall sense of how data sources are refreshing within an account, administrators can click on the Data sources refresh link within the Company tab. This snapshot of data source activity helps administrators better understand the overall usage of data sources for an account. For example, you might want to check that data sources are not exceeding the Google Analytics limits and quotas. For more information, see Configuration and Reporting API Limits and Quotas.

The Data sources refresh link lets an administrators view the:

  1. Total number of refreshes in an account for the current day.
  2. Total number of refreshes in an account for the past 30 day period, sorted by date.
  3. The top ten data sources to refresh in an account for a given day, including the current day.
  4. Tip:  Use the link provided to quickly change refresh intervals for data sources refreshing on a frequent basis.

Locating the Data sources refresh page

You can use the following steps to locate the Data sources refresh link.

  1. Click the Account link located at the top right of the Klipfolio Dashboard screen.
  2. Navigate to the Company tab. Note: This is only available for Administrators.
  3. Click the Data Refreshes link on the left pane of the Company information page.
  4. Tip: Use the red exclamation mark located in the top-right corner of a Klip on the Dashboard to navigate quickly to the Properties page of a data source that might be failing to refresh.

Related links:

Dashboard management

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  2. Publish links
  3. NEW: What’s the difference between viewing a dashboard in the app and viewing a published link to a dashboard?
  4. Use RiseVision to display your Klipfolio dashboard on big screen TVs or digital wallboards
  5. Updates to Klipfolio user permissions
  6. Generate a Klipfolio API Key
  7. Push API deprecation, October 30, 2015
  8. Klipfolio is rebranding
  9. NEW: Best Practices for Large Screen Dashboard Display
  10. Guide to displaying Klipfolio Dashboards on a Large Screen Display
  11. Dashboard design considerations
  12. NEW: Working with Company Properties
  13. Authenticating with Google
  14. Adding a custom role and users
  15. Adding new users
  16. Annotations
  17. Building dashboards
  18. Checklist for adding new users
  19. Creating groups and setting default dashboards
  20. NEW: Removing a Klip, dashboard or data source from the Library
  21. Displaying Klips in full screen mode
  22. Downloading a Klip to your computer
  23. Downloading a dashboard and all of its Klips to your computer
  24. Whitelist IP Addresses
  25. Emailing a Klip
  26. Emailing a dashboard and all of its Klips
  27. Sending Scheduled Email Reports of Klips with variables
  28. Embedding a Klip into an HTML page
  29. NEW: Best practices for generating PDF reports
  30. Options for launching Klipfolio
  31. Removing a user from a custom role
  32. Removing a custom role
  33. Setting up an IP address range in Klipfolio
  34. Sharing data sources
  35. Sharing Klips
  36. Sharing dashboards
  37. Dashboard permalinks
  38. User properties
  39. User roles and access permissions
  40. Viewing data source failures and refresh history for an account

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